Bell TV Installation

This section contains information to help you with the installation of your Bell TV satellite system:

Satellite Identification

When you find the Nimiq satellite on your "Point Dish" menu, the signal bar will go from red to green, with white lines representing the signal level. If the bar is still red and you have a signal, you are not on Nimiq and you should not press "Continue". Doing so may ruin your receiver.

Nimiq is located at 91°West. There are other satellite positions that may give you a red signal: 82°West, 61.5°West, 110°West, 119°West.

Use our look angles calculator to find the position of 91°West & 82°West for your location.

Troubleshooting

If you are experiencing any type of problem with your Bell TV system, follow this procedure:

• Turn Off your receiver.
• Unplug your receiver (at the electrical outlet).
• Take the smart card out of the receiver (not applicable if your receiver's smart card is embedded).
• Plug in the receiver (at the electrical outlet).
• Turn on your receiver. You will see a message: "Please insert your smart card".
• Insert your smart card and wait 5 to 20 seconds.

This should reset all the receiver functions as well as updating your programming authorization status.

Master Reset Procedure

• Turn ON your receiver.
  
• Press "Menu" - "6" - "1".
  
• Press "Info" - "Browse" - "Theme".
  
• Press "TV / Video" and then the receiver's front power button.

Changing Remote Codes

• Hold down the SAT button 3 to 5 seconds, it will blink.
• Type 1, followed by # (pound), it will blink 3 times.
• Try the remote on your receiver

Repeat step 2 with numbers 2 through 6 to try other remote addresses until you get the right one that works with your receiver.

Hard drive problems on Bell TV 9200 and 5900 receivers

If you are getting the following message on your Bell TV 9200 or 5900 receiver: "A serious hard drive problem (0551) has been detected with your receiver", the following procedure may help.

Please note that this information is given without any warranties and we accept no responsibility if you damage your equipment as a result of attempting any of the procedures below.

• Formatting your HDD
  
  
  • Press menu, 6, 3. Within 5 seconds press info, browse, theme. You should get the memory dump screen. Press play, play, recall and it will reformat the drive. Sometimes it will take multiple attempts to get the notification message up. (P.S. On the 9200, you may not see a notification message, but will still work.)
    
    
• Re-initializing your HDD
  
  
  • Press menu, 6, 3. Within 5 seconds press info, browse, theme. You should get the memory dump screen. Then press the stop button. A screen will appear telling you that you have re initialized the hard drive. Then just hold the power button on the receiver until the red record light appear. (P.S. The record light may not appear on the 9200, but it should still work.)
    
    
• Clearing the NVRAM
  
  
  • If all of the above fail, you may need to erase the NVRAM as well. Keep in mind that it will erase all the timers passwords etc. To do this, follow the directions above and after you hit the stop button, press the TV VIDEO button on the remote. A different screen will pop up telling you that you have erased the NVRAM. Then just hold the power button on the receiver until the red record light appears.